Handling customer queries on Web Chat, E-mails and Social Media Educate current and potential customers with product and service information Maintain accurate customer records Identify and upscale priority issues to the Team Leader and Ops Team Actively participate in team meetings Key Performance Indicators: Handle all queries in a polite, professional manner Probe and troubleshoot customer queries, and provide a suitable and satisfactory solution Educate customers on services and processes Escalate any issues to the Team Leader Achieve agreed KPIs and Objectives Adhere strictly to shift schedules Adhere to laid down internal policies, procedures and processes Work collaboratively with the team Qualifications A Bachelors degree from any stream if a Fresher Minimum HSC with a minimum of 1 year of relevant experience Passionate about customer care Good typing skill Fluent in written and spoken English Able to work well under pressure and under minimum supervision A fast learner who is able to work with set targets Must be time flexible and able to work in a rotational shift system including Public holidays and weekends Additional Information IT Asset provided 5 Days working Health and vision Insurance Annual Bonus Overtime Payment Team Outings Education allowance (Training courses, Udemy, Coursera, etc.) Job Location: Remote #J-18808-Ljbffr Team Car Care / Jiffylube
...Full Time Allie's Place, Bronx, NY, US Salary: $37,000.00 Annually CUSTODIAN/PORTER We are excited to invite a passionate and experienced Custodian/Porter to join our team! Homes for the Homeless (HFH) is searching for an experienced Custodian/Porter for our...
We are looking for a Digital Marketing Specialist to support integrated online marketing efforts for a long-term contract opportunity based in Saint Paul, Minnesota. This role focuses on strengthening campaign performance across paid media, email outreach, LinkedIn targeting...
## DescriptionAs an Inbound Answering Service Operator for CMS, you will be representing over 2500 businesses helping callers... ...and spirits lifted.**Additional Info:*** Work at Home* Performance and Attendance based Bonus structure* Thorough, Paid Training* Overtime* Paid...
...Are you passionate about optimizing manufacturing processes and driving operational excellence? We are seeking a Process Engineer to support safe, efficient, and high-quality production operations in our protein hydrolysates manufacturing facility. In this role, you will...
...Job Description Job Description We are seeking a furniture techto become a part of our team! Responsibilities: Repair major and minor issues with furniture Complete furniture inspection work orders, in a timely fashion Upholstery Touch up Order and...